| Members of the Civil Service pension arrangements |
If you have a question about your own pension, and you are currently employed in the Civil Service or an organisation using the Civil Service pension arrangements, you must contact your employer's pensions administrator (APAC). Look up your employer in the helpline area for their APAC's contact details. |
| Pensioners, former members of the Civil Service pension arrangements, and their relatives |
Capita Hartshead administers pensions in payment and preserved pensions. If you have a query about a pension currently in payment, or a preserved pension from a previous employment covered by the Civil Service pension arrangements, please contact Capita Hartshead.
Capita Hartshead, Mowden Hall, Darlington, Co. Durham, DL3 9GT |
| Employers (HR and finance teams) |
If you have a question about Civil Service pensions you should contact your employer's pensions administrator (APAC). Look up your employer in the helpline area for their contact details.
If your APAC is unable to help, please contact employerhelpdesk@cabinet-office.x.gsi.gov.uk. |
| Pensions Administrators (APAC) |
If you work in one of the Authorised Pensions Administration Centres (APAC) and you have a question, please use the Common Application Repository (CAR) or contact APAChelpdesk@cabinet-office.x.gsi.gov.uk. |
| Any feedback on the structure, contents or navigation of our website? |
Please complete this feedback form. or write to:
Civil Service Pensions Division Cabinet Office Grosvenor House Basing View Basingstoke Hampshire RG21 4HG For technical enquiries, please use the Problem Feedback form. |