Civil_Service_Pensions

Civil Service Pensions
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Helplines

The pension's administrator for your employer operates a helpline that offers help and information on Pension Choices and pension arrangements in the Civil Service.

You should also contact them if you believe your personal pension forecast or annual benefit statement is incorrect. If you have a partnership pension account you will need to contact your pension provider for partnership queries.

The helpline is unable to provide any financial advice.

To find the helpline number for your organisation, click on the letter that corresponds to your organisation name, then select from the list provided.

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Contact details for pensions administrations
Commission Name Department Helpline Number
A
ACAS Department for Work and Pensions
Financial Services - Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX

Tel: 08700 100 597
Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK

 

Adult Learning Inspectorate Department for Work and Pensions
Financial Services - Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX
Tel: 08700 100 597
Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK
Army Based Repair Organisation Ministry of Defence, People, Pay and Pensions Agency
PPPA Pensions
PO Box 38
Stockport
Cheshire

SK8 7NU

Tel: 0800 345 7772
Fax: 0161 426 7382
Email: pensions@pppa.mod.uk
Arts and Design Scotland Department for Work and Pensions
Financial Services - Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX
Tel: 0845 600 1405
Email: fs-pensions@dwp.gsi.gov.uk
Arts and Humanities Research Council Department for Work and Pensions
Financial Services - Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX
Tel: 08700 100 597
Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK
Assembly Parliamentary Services

Xafinity Paymaster
Hesketh House
200-220 Broadway
Fleetwood
Lancashire
FY7 8LG

Tel: 01253 879264
Email: aps@xafinitypaymaster.com

Association of Chief Police Officers

Capita Hartshead
Castle House
Park Road
Banstead
Surrey
SM7 3BX

Tel: 01737 357272
Fax: 01737 366097

Audit Scotland Department for Work and Pensions
Financial Services - Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX
Tel: 08700 100 597
Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK
Auditor General for Wales Department for Work and Pensions
Financial Services - Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX
Tel: 08700 100 597
Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK

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