Civil_Service_Pensions

Civil Service Pensions
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Helplines

The pension’s administrator for your employer operates a helpline that offers help and information on Pension Choices and pension arrangements in the Civil Service.

You should also contact them if you believe your personal pension forecast or annual benefit statement is incorrect. If you have a partnership pension account you will need to contact your pension provider for partnership queries.

The helpline is unable to provide any financial advice.

To find the helpline number for your organisation, click on the letter that corresponds to your organisation name, then select from the list provided.

A | B | C | D | E | F | G | H | I | J | L | M | N | O | P | Q | R | S | T | U | V | W | Y

Contact details for pensions administrations
Commission Name Department Helpline Number
E
Education and Learning Wales

BERR Pensions
HR Operations Cardiff
Department for Business, Enterprise and Regulatory Reform
3rd Floor
Companies House
Crown Way
Cardiff
CF14 3UZ

Surnames A-J 0292 038 0873
GTN 1210 2873

Surnames K-Z 0292 038 0868
GTN 1210 2868

benstatqueries@berr.gsi.gov.uk

Electoral Commission

Home Office
Pensions Service
City Square
40 Tithebarn Street
Liverpool
L2 2BW

Tel: 0845 000 0012
Fax: 0151 934 7139
Email: pensionscustomer.services@
homeoffice.gsi.gov.uk
English Heritage Xafinity Paymaster
Hesketh House
200-220 Broadway
Fleetwood
Lancashire
FY7 8LG
Tel: 01253 879185
Email: eh@xafinitypaymaster.com
English Nature People, Pay and Pensions Agency
Ministry of Defence
PO Box 38
Cheadle Hulme
SK8 7NU
Tel: 0800 345 7772
Fax: 0161 426 7382
Email: pensions@pppa.mod.uk
ESTYN Xafinity Paymaster
Hesketh House
200-220 Broadway
Fleetwood
Lancashire
FY7 8LG
Tel: 01253 879194
Email: wag@xafinitypaymaster.com
Export Credit Guarantee Department People, Pay and Pensions Agency
Ministry of Defence
PO Box 38
Cheadle Hulme
SK8 7NU
Tel: 0800 345 7772
Fax: 0161 426 7382
Email: pensions@pppa.mod.uk

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