Civil_Service_Pensions

Civil Service Pensions
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Helplines

The pension’s administrator for your employer operates a helpline that offers help and information on Pension Choices and pension arrangements in the Civil Service.

You should also contact them if you believe your personal pension forecast or annual benefit statement is incorrect. If you have a partnership pension account you will need to contact your pension provider for partnership queries.

The helpline is unable to provide any financial advice.

To find the helpline number for your organisation, click on the letter that corresponds to your organisation name, then select from the list provided.

A | B | C | D | E | F | G | H | I | J | L | M | N | O | P | Q | R | S | T | U | V | W | Y

Contact details for pensions administrations
Commission Name Department Helpline Number
G
Gambling Commission

BERR Pensions
HR Operations Cardiff
Department for Business, Enterprise and Regulatory Reform
3rd Floor
Companies House
Crown Way
Cardiff
CF14 3UZ

Surnames A-J 0292 038 0873
GTN 1210 2873

Surnames K-Z 0292 038 0868
GTN 1210 2868

benstatqueries@berr.gsi.gov.uk

Gangmasters Licensing Authority People, Pay and Pensions Agency
Ministry of Defence
PO Box 38
Cheadle Hulme
SK8 7NU
Tel: 0800 345 7772
Fax: 0161 426 7382
Email: pensions@pppa.mod.uk
Gas and Electricity Consumer Council (Energywatch)

BERR Pensions
HR Operations Cardiff
Department for Business, Enterprise and Regulatory Reform
3rd Floor
Companies House
Crown Way
Cardiff
CF14 3UZ

Surnames A-J 0292 038 0873
GTN 1210 2873

Surnames K-Z 0292 038 0868
GTN 1210 2868

benstatqueries@berr.gsi.gov.uk

General Teaching Council for England Department for Work and Pensions
Shared Services, Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX
Tel: 08700 100 597

Email: Early-Exits-Newcastle-FSD@dwp.gsi.gov.uk
General Teaching Council for Wales

BERR Pensions
HR Operations Cardiff
Department for Business, Enterprise and Regulatory Reform
3rd Floor
Companies House
Crown Way
Cardiff
CF14 3UZ

Surnames A-J 0292 038 0873
GTN 1210 2873

Surnames K-Z 0292 038 0868
GTN 1210 2868

benstatqueries@berr.gsi.gov.uk

Government Actuary’s Department Department for Work and Pensions
Shared Services, Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX
Tel: 08700 100 597

Email: Early-Exits-Newcastle-FSD@dwp.gsi.gov.uk
Government Car and Despatch Agency People, Pay and Pensions Agency
Ministry of Defence
PO Box 38
Cheadle Hulme
SK8 7NU
Tel: 0800 345 7772
Fax: 0161 426 7382
Email: pensions@pppa.mod.uk
Government Communications Headquarters Xafinity Paymaster
Hesketh House
200-220 Broadway
Fleetwood
Lancashire
FY7 8LG
Tel: 01253 879272
Email: gchq@xafinitypaymaster.com
Government Office Staff working here come from a number of departments. You will need to check under your home department.
Great Britain China Centre Pensions Section
Foreign and Commonwealth Office
Old Admiralty Building
Whitehall
LONDON
SW1A 2PA
020 7008 1422
Fax 020 7008 1433
HRDirect@fco.gov.uk
Greater London Aurthority Department for Transport
Central Pay and Pensions
Room F14, Ashdown House, Sedlescombe Road North
St Leonards on Sea
East Sussex
TN37 7GA

0207 944 8400
GTN Line : 3533 8400
Email: Pension.Queries@dft.gsi.gov.uk

Greater London Magistrates’ Court Authority Capita Hartshead
Castle House
Park Road
Banstead
Surrey SM7 3BX
Tel: 01737 357272
Fax: 01737 366097
http://www.capitahartshead.co.uk
Greenwich Hospital Xafinity Paymaster
Hesketh House
200-220 Broadway
Fleetwood
Lancashire
FY7 8LG
Tel: 01253 879192
Email: greenwich@xafinitypaymaster.com
Groundwork UK Xafinity Paymaster
Hesketh House
200-220 Broadway
Fleetwood
Lancashire
FY7 8LG
Tel: 01253 879171
Email: groundwork@xafinitypaymaster.com

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