Helplines
The pension’s administrator for your employer operates a helpline that offers help and information on Pension Choices and pension arrangements in the Civil Service.
You should also contact them if you believe your personal pension forecast or annual benefit statement is incorrect. If you have a partnership pension account you will need to contact your pension provider for partnership queries.
The helpline is unable to provide any financial advice.
To find the helpline number for your organisation, click on the letter that corresponds to your organisation name, then select from the list provided.
A | B | C | D | E | F | G | H | I | J | L | M | N | O | P | Q | R | S | T | U | V | W | Y
Contact details for pensions administrations
| Commission Name | Department | Helpline Number |
|---|
| I |
|---|
| Identity and Passport Service (IPS) |
Home Office
Pensions Service
City Square
40 Tithebarn Street
Liverpool
L2 2BW |
Tel: 0845 000 0012
Fax: 0151 934 7139
Email: pensionscustomer.services@
homeoffice.gsi.gov.uk |
| Imperial War Museum |
Department for Work and Pensions
Employee Services Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX |
Tel: 08700 100 597
Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK |
| Independent Barring Board |
Home Office
Pensions Service
City Square
40 Tithebarn Street
Liverpool
L2 2BW |
Tel: 0845 000 0012
Fax: 0151 934 7139
Email: pensionscustomer.services@
homeoffice.gsi.gov.uk |
| Independent Living Fund |
Department for Work and Pensions
Employee Services Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX |
Tel: 08700 100 597
Email: APAC.DWPCONTRACTS@DWP.GSI.GOV.UK |
| Independent Safeguarding Authority |
Home Office
Pensions Service
City Square
40 Tithebarn Street
Liverpool
L2 2BW |
Tel: 0845 000 0012
Fax: 0151 934 7139
Email: pensionscustomer.services@
homeoffice.gsi.gov.uk |
| Independent Police Complaints Commission |
Capita Hartshead
Castle House
Park Road
Banstead
Surrey
SM7 3BX |
01737 357272
Fax 01737 366097
http://www.capitahartshead.co.uk |
| Intervention Board |
People, Pay and Pensions Agency
Ministry of Defence
PO Box 38
Cheadle Hulme
SK8 7NU |
Tel: 0800 345 7772
Fax: 0161 426 7382
Email: pensions@pppa.mod.uk |
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