Helplines
The pension’s administrator for your employer operates a helpline that offers help and information on Pension Choices and pension arrangements in the Civil Service.
You should also contact them if you believe your personal pension forecast or annual benefit statement is incorrect. If you have a partnership pension account you will need to contact your pension provider for partnership queries.
The helpline is unable to provide any financial advice.
To find the helpline number for your organisation, click on the letter that corresponds to your organisation name, then select from the list provided.
A | B | C | D | E | F | G | H | I | J | L | M | N | O | P | Q | R | S | T | U | V | W | Y
Contact details for pensions administrations
| Commission Name | Department | Helpline Number |
|---|
| L |
|---|
| Land Registry |
Xafinity Paymaster
Public Sector Pension Administration
Hesketh House
200 – 220 Broadway
Fleetwood
FY7 8LG |
Tel: 01253 879172
Email: hmlr@xafinitypaymaster.com |
| Learning and Skills Council |
Department for Work and Pensions
Shared Services, Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX |
Tel: 08700 100 597
Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK |
| Legal Secretariat |
Xafinity Paymaster
Public Sector Pension Administration
Hesketh House
200 – 220 Broadway
Fleetwood
FY7 8LG |
Tel: 01253 879291
Email: tsol@xafinitypaymaster.com |
| Legal Services Ombudsman |
Department for Work and Pensions
Shared Services, Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX |
Tel: 08700 100 597
Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK |
| Living East |
Department for Work and Pensions
Shared Services, Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX |
Tel: 08700 100 597
Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK |
| Local Better Regulation Office |
People, Pay and Pensions Agency
Ministry of Defence
PO Box 38
Stockport
Cheshire
SK8 7NU |
Tel: 0800 345 7772 Fax: 0161 426 7382 Email: pensions@pppa.mod.uk |
| Local Government Boundary Commission for Wales |
Xafinity Paymaster
Public Sector Pension Administration
Hesketh House
200 – 220 Broadway
Fleetwood
FY7 8LG |
Tel: 01253 879194
Email: wag@xafinitypaymaster.com |
| Local Government Commission for England |
BERR Pensions
HR Operations Cardiff
Department for Business, Enterprise and Regulatory Reform
3rd Floor
Companies House
Crown Way
Cardiff
CF14 3UZ |
Surnames A-J 0292 038 0873
GTN 1210 2873 Surnames K-Z 0292 038 0868
GTN 1210 2868 benstatqueries@berr.gsi.gov.uk |
| London Development Agency |
Department for Transport
Central Pay and Pensions
Room F14, Ashdown House, Sedlescombe Road North
St Leonards on Sea
East Sussex
TN37 7GA |
0207 944 8400
GTN: 3533 8400
Email: Pension.Queries@dft.gsi.gov.uk |
| London Transport Users Committee |
Department for Transport
Central Pay and Pensions
Room F14, Ashdown House, Sedlescombe Road North
St Leonards on Sea
East Sussex
TN37 7GA |
0207 944 8400
GTN: 3533 8400
Email: Pension.Queries@dft.gsi.gov.uk |
| Lord Lyon King of Arms |
Department for Work and Pensions
Shared Services, Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX |
Tel: 08700 100 597
Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK |
| Lyon Clerk and Keeper of the Records of Court and Office of Lyon |
Department for Work and Pensions
Shared Services, Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX |
Tel: 08700 100 597
Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK |
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