Helplines
The pension’s administrator for your employer operates a helpline that offers help and information on Pension Choices and pension arrangements in the Civil Service.
You should also contact them if you believe your personal pension forecast or annual benefit statement is incorrect. If you have a partnership pension account you will need to contact your pension provider for partnership queries.
The helpline is unable to provide any financial advice.
To find the helpline number for your organisation, click on the letter that corresponds to your organisation name, then select from the list provided.
A | B | C | D | E | F | G | H | I | J | L | M | N | O | P | Q | R | S | T | U | V | W | Y
Contact details for pensions administrations
| Commission Name | Department | Helpline Number |
| L |
| Land Registry |
Xafinity Paymaster Public Sector Pension Administration Hesketh House 200 – 220 Broadway Fleetwood FY7 8LG |
Tel: 01253 879172 Email: hmlr@xafinitypaymaster.com |
| Learning and Skills Council |
Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX |
Tel: 08700 100 597 Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK |
| Legal Secretariat |
Xafinity Paymaster Public Sector Pension Administration Hesketh House 200 – 220 Broadway Fleetwood FY7 8LG |
Tel: 01253 879291 Email: tsol@xafinitypaymaster.com |
| Legal Services Ombudsman |
Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX |
Tel: 08700 100 597 Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK |
| Living East |
Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX |
Tel: 08700 100 597 Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK |
| Local Better Regulation Office |
People, Pay and Pensions Agency Ministry of Defence PO Box 38 Stockport Cheshire SK8 7NU |
Tel: 0800 345 7772 Fax: 0161 426 7382 Email: pensions@pppa.mod.uk |
| Local Government Boundary Commission for Wales |
Xafinity Paymaster Public Sector Pension Administration Hesketh House 200 – 220 Broadway Fleetwood FY7 8LG |
Tel: 01253 879194 Email: wag@xafinitypaymaster.com |
| Local Government Commission for England |
BERR Pensions HR Operations Cardiff Department for Business, Enterprise and Regulatory Reform 3rd Floor Companies House Crown Way Cardiff CF14 3UZ |
Surnames A-J 0292 038 0873 GTN 1210 2873 Surnames K-Z 0292 038 0868 GTN 1210 2868 benstatqueries@berr.gsi.gov.uk |
| London Development Agency |
Department for Transport Central Pay and Pensions Room F14, Ashdown House, Sedlescombe Road North St Leonards on Sea East Sussex TN37 7GA |
0207 944 8400 GTN: 3533 8400 Email: Pension.Queries@dft.gsi.gov.uk |
| London Transport Users Committee |
Department for Transport Central Pay and Pensions Room F14, Ashdown House, Sedlescombe Road North St Leonards on Sea East Sussex TN37 7GA |
0207 944 8400 GTN: 3533 8400 Email: Pension.Queries@dft.gsi.gov.uk |
| Lord Lyon King of Arms |
Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX |
Tel: 08700 100 597 Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK |
| Lyon Clerk and Keeper of the Records of Court and Office of Lyon |
Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX |
Tel: 08700 100 597 Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK |
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