Helplines
The pension’s administrator for your employer operates a helpline that offers help and information on Pension Choices and pension arrangements in the Civil Service.
You should also contact them if you believe your personal pension forecast or annual benefit statement is incorrect. If you have a partnership pension account you will need to contact your pension provider for partnership queries.
The helpline is unable to provide any financial advice.
To find the helpline number for your organisation, click on the letter that corresponds to your organisation name, then select from the list provided.
A | B | C | D | E | F | G | H | I | J | L | M | N | O | P | Q | R | S | T | U | V | W | Y
Contact details for pensions administrations
| Commission Name | Department | Helpline Number |
|---|
| M |
|---|
| Maritime & Coastguard Agency |
Department for Transport
Central Pay and Pensions
Room F14, Ashdown House
Sedlescombe Road North
St Leonards on Sea
East Sussex
TN37 7GA |
0207 944 8400
GTN Line: 3533 8400
Pension.Queries@dft.gsi.gov.uk |
| Meat Hygiene Service |
Xafinity Paymaster
Public Sector Pension Administration
Hesketh House
200 – 220 Broadway
Fleetwood
FY7 8LG |
Tel: 01253 879193
Email: mhs@xafinitypaymaster.com |
| Medicines and Healthcare Products Regulatory Agency |
Xafinity Paymaster
Public Sector Pension Administration
Hesketh House
200 – 220 Broadway
Fleetwood
FY7 8LG |
Tel: 01253 879276
Email: mhra@xafinitypaymaster.com |
| Meteorological Office |
People, Pay and Pensions Agency
Ministry of Defence
PO Box 38
Cheadle Hulme
SK8 7NU |
Tel: 0800 345 7772
Fax: 0161 426 7382
Email: pensions@pppa.mod.uk |
| Metropolitan Police Civil Staff |
PO Box 56332
London
SE1 0UY |
08458 500279
enquiries_pensions@xafinitypaymaster.com |
| Ministry of Defence |
People, Pay and Pensions Agency
Ministry of Defence
PO Box 38
Cheadle Hulme
SK8 7NU |
Tel: 0800 345 7772
Fax: 0161 426 7382
Email: pensions@pppa.mod.uk |
| Ministry of Justice |
Capita Hartshead
Pension Operations
Castle House
Park Road
Banstead
Surrey
SM7 3BX |
01737 366049
Fax 01737 366097
MOJ@capita.co.uk |
| Monitor |
Xafinity Paymaster
Public Sector Pension Administration
Hesketh House
200 – 220 Broadway
Fleetwood
FY7 8LG |
Tel: 01253 879275
Email: hscic@xafinitypaymaster.com |
| Museums, Libraries and Archives Council |
Department for Work and Pensions
Area C1
Castle View House
East Lane
Runcorn
Cheshire
WA7 2GJ |
Tel: 08458 501555
Fax: 01928 707333
Email: Pensions-Mailbox@dwp.gsi.gov.uk |
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