Helplines
The pension’s administrator for your employer operates a helpline that offers help and information on Pension Choices and pension arrangements in the Civil Service.
You should also contact them if you believe your personal pension forecast or annual benefit statement is incorrect. If you have a partnership pension account you will need to contact your pension provider for partnership queries.
The helpline is unable to provide any financial advice.
To find the helpline number for your organisation, click on the letter that corresponds to your organisation name, then select from the list provided.
A | B | C | D | E | F | G | H | I | J | L | M | N | O | P | Q | R | S | T | U | V | W | Y
Contact details for pensions administrations
| Commission Name | Department | Helpline Number |
| Q |
| QEII Conference Centre |
Department for Transport Central Pay and Pensions Room F14, Ashdown House Sedlescombe Road North St Leonards on Sea East Sussex TN37 7GA |
0207 944 8400 GTN Line: 3533 8400 Email: Pension.Queries@dft.gsi.gov.uk |
| Qualification and Curriculum Authority for England |
Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX |
Tel: 08700 100597 Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK |
| Qualifications, Curriculum and Assessment Authority for Wales |
Xafinity Paymaster Public Sector Pension Administration Hesketh House 200 – 220 Broadway Fleetwood FY7 8LG |
Tel: 01253 879194 Email: wag@xafinitypaymaster.com |
| Quality Improvement Agency |
Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX |
Tel: 08700 100597 Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK |
[Back to A to Z list]