Civil Service Pensions | Helpline

Helplines

The pension’s administrator for your employer operates a helpline that offers help and information on Pension Choices and pension arrangements in the Civil Service.

You should also contact them if you believe your personal pension forecast or annual benefit statement is incorrect. If you have a partnership pension account you will need to contact your pension provider for partnership queries.

The helpline is unable to provide any financial advice.

To find the helpline number for your organisation, click on the letter that corresponds to your organisation name, then select from the list provided.

A | B | C | D | E | F | G | H | I | J | L | M | N | O | P | Q | R | S | T | U | V | W | Y

Contact details for pensions administrations
Commission Name	Department	Helpline Number
S
SAFE	People, Pay and Pensions Agency Ministry of Defence PO Box 38 Cheadle Hulme SK8 7NU	Tel: 0800 345 7772 Fax: 0161 426 7382 Email: pensions@pppa.mod.uk
School Food Trust	Department for Work and Pensions Area C1 Castle View House East Lane Runcorn Cheshire WA7 2GJ	Tel: 08458 501555 Fax: 01928 707333 Email: Pensions-Mailbox@dwp.gsi.gov.uk
Science Museum	Xafinity Paymaster Public Sector Pension Administration Hesketh House 200 – 220 Broadway Fleetwood FY7 8LG	Tel: 01253 879184 Email: nmsi@xafinitypaymaster.com
Scotland Office	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 fs-pensions@dwp.gsi.gov.uk
Scottish Agricultural Science Agency	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 fs-pensions@dwp.gsi.gov.uk
Scottish Commissioner for Children and Young People	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 fs-pensions@dwp.gsi.gov.uk
Scottish Court Service	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 fs-pensions@dwp.gsi.gov.uk
Scottish Criminal Cases Review Commission	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 fs-pensions@dwp.gsi.gov.uk
Scottish Executive	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 fs-pensions@dwp.gsi.gov.uk
Scottish Fisheries Research Agency	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 fs-pensions@dwp.gsi.gov.uk
Scottish Fishers Protection Agency	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 fs-pensions@dwp.gsi.gov.uk
Scottish Further and Higher Education Funding Council	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 fs-pensions@dwp.gsi.gov.uk
Scottish Information Commissioner	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 fs-pensions@dwp.gsi.gov.uk
Scottish Land Courts	Xafinity Paymaster Public Sector Pension Administration Hesketh House 200 – 220 Broadway Fleetwood FY7 8LG	Tel: 01253 879183 Email: scottishlandcourts@xafinitypaymaster.com
Scottish Legal Services Ombudsman	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 Email: fs-pensions@dwp.gsi.gov.uk
Scottish Natural Heritage	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 Email: fs-pensions@dwp.gsi.gov.uk
Scottish Parliamentary Corporate Body	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 fs-pensions@dwp.gsi.gov.uk
Scottish Parliamentary Standards Commissioner	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 fs-pensions@dwp.gsi.gov.uk
Scottish Prison Service	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 fs-pensions@dwp.gsi.gov.uk
Scottish Public Pensions Agency	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 fs-pensions@dwp.gsi.gov.uk
Scottish Public Services Ombudsman	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 fs-pensions@dwp.gsi.gov.uk
Scottish Road Works Commissioner	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 fs-pensions@dwp.gsi.gov.uk
Securities Industry Authority	Xafinity Paymaster Public Sector Pension Administration Hesketh House 200 - 220 Broadway Fleetwood FY7 8LG	Tel: 01253 879199 Email: sia@xafinitypaymaster.com
Security Facilities Division	People, Pay and Pensions Agency Ministry of Defence PO Box 38 Cheadle Hulme SK8 7NU	Tel: 0800 345 7772 Fax: 0161 426 7382 Email: pensions@pppa.mod.uk
Serious Fraud Office	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 Email: Early-Exits-Newcastle-FSD@dwp.gsi.gov.uk
Serious Organised Crime Agency	Home Office Pensions Service City Square 40 Tithebarn Street Liverpool L2 2BW	Tel: 0845 000 0012 Fax: 0151 934 7139 Email: pensionscustomer.services@ homeoffice.gsi.gov.uk
Sir John Soanes Museum	Department for Work and Pensions Area C1 Castle View House East Lane Runcorn Cheshire WA7 2GJ	Tel: 08458 501555 Fax: 01928 707333 Email: Pensions-Mailbox@dwp.gsi.gov.uk
Sitpro	BERR Pensions HR Operations Cardiff Department for Business, Enterprise and Regulatory Reform 3rd Floor Companies House Crown Way Cardiff CF14 3UZ	Surnames A-J 0292 038 0873 GTN 1210 2873 Surnames K-Z 0292 038 0868 GTN 1210 2868 benstatqueries@berr.gsi.gov.uk
Social Fund Commissioner for Great Britain and Northern Ireland	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 0845 600 1405 Email: fs-pensions@dwp.gsi.gov.uk
Standards Commissioner for Scotland	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 Email: fs-pensions@dwp.gsi.gov.uk
Strategic Rail Authority	Department for Transport Central Pay and Pensions Room F14, Ashdown House Sedlescombe Road North St Leonards on Sea East Sussex TN37 7GA	0207 944 8400 GTN Line: 3533 8400 Email: Pension.Queries@dft.gsi.gov.uk
Student Awards Agency for Scotland	Department for Work and Pensions Shared Services, Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX	Tel: 08700 100 570 Email: fs-pensions@dwp.gsi.gov.uk

[ Back to A to Z list]

Civil_Service_Pensions

You are here:

Main navigation

Latest News

Related Links

Website Feedback

Helplines