Civil_Service_Pensions

Civil Service Pensions
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Helplines

The pension’s administrator for your employer operates a helpline that offers help and information on Pension Choices and pension arrangements in the Civil Service.

You should also contact them if you believe your personal pension forecast or annual benefit statement is incorrect. If you have a partnership pension account you will need to contact your pension provider for partnership queries.

The helpline is unable to provide any financial advice.

To find the helpline number for your organisation, click on the letter that corresponds to your organisation name, then select from the list provided.

A | B | C | D | E | F | G | H | I | J | L | M | N | O | P | Q | R | S | T | U | V | W | Y

Contact details for pensions administrations
Commission Name Department Helpline Number
T
Tate Gallery People, Pay and Pensions Agency
Ministry of Defence
PO Box 38
Cheadle Hulme
SK8 7NU 		Tel: 0800 345 7772
Fax: 0161 426 7382
Email: pensions@pppa.mod.uk
The Child Maintenance and Enforcement Commission Department for Work and Pensions
Employee Services Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX		 Tel: 08700 100 597
Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK

 

 
The Commissioner for Older People in Wales Department for Work and Pensions
Employee Services Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX		 Tel: 08700 100 597
Email: APAC.DWPCONTRACTS@DWP.GSI.GOV.UK

 

The First Civil Service Commissioner People, Pay and Pensions Agency
Ministry of Defence
PO Box 38
Cheadle Hulme
SK8 7NU 		Tel: 0800 345 7772
Fax: 0161 426 7382
Email: pensions@pppa.mod.uk
The Immigration Services Commissioner

Home Office
Pensions Service
City Square
40 Tithebarn Street
Liverpool
L2 2BW

Tel: 0845 000 0012
Fax: 0151 934 7139
Email: pensionscustomer.services@
homeoffice.gsi.gov.uk
The Learning and Skills Improvement Service Department for Work and Pensions
Employee Services Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX		 Tel: 08700 100 597
Email: APAC.DWPCONTRACTS@DWP.GSI.GOV.UK

 

The Office of the Renewable Fuels Agency

Department for Transport
Central Pay and Pensions
Room F14,
Ashdown House
Sedlescombe Road North
St Leonards on Sea
East Sussex
TN37 7GA

 Tel: 0207 944 8400
GTN Line: 3533 8400
Pension.Queries@dft.gsi.gov.uk
The Pensions Advisory Service Department for Work and Pensions
Employee Services Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX		 Tel: 08700 100 597
Email: APAC.DWPCONTRACTS@DWP.GSI.GOV.UK

 

The Pensions Protection Fund Department for Work and Pensions
Area C1
Castle View House
East Lane
Runcorn
Cheshire
WA7 2GJ 		Tel: 08458 501555
Fax: 01928 707333
Email: Pensions-Mailbox@dwp.gsi.gov.uk
The Pensions Regulator Department for Work and Pensions
Employee Services Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX		 Tel: 08700 100 597
Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK

 

The Statistics Board People, Pay and Pensions Agency
Ministry of Defence
PO Box 38
Cheadle Hulme
SK8 7NU 		Tel: 0800 345 7772
Fax: 0161 426 7382
Email: pensions@pppa.mod.uk
Treasury Solicitor Xafinity PaymasterPublic Sector Pension Administration
Hesketh House
200 – 220 Broadway
Fleetwood
FY7 8LG 		Tel: 01253 879291
Email: tsol@xafinitypaymaster.com
Training and Development Agency for Schools (TDA) Department for Work and Pensions
Employee Services Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX		 Tel: 08700 100 597
Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK

 

 
Transport for London Department for Work and Pensions
Employee Services Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX		 Tel: 08700 100 597
Email:mailto:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK

 

Tribunal Service Capita Hartshead
Pension Operations
Castle House
Park Road
Banstead
Surrey
SM7 3BX 		Tel: 01737 366049
Fax: 01737 366097
DCA@capita.co.uk

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