Civil_Service_Pensions

Civil Service Pensions
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Helplines

The pension’s administrator for your employer operates a helpline that offers help and information on Pension Choices and pension arrangements in the Civil Service.

You should also contact them if you believe your personal pension forecast or annual benefit statement is incorrect. If you have a partnership pension account you will need to contact your pension provider for partnership queries.

The helpline is unable to provide any financial advice.

To find the helpline number for your organisation, click on the letter that corresponds to your organisation name, then select from the list provided.

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Contact details for pensions administrations
Commission Name Department Helpline Number
V
Valuation Office Agency HM Revenue & Customs
Pension Services
South Block
Barrington Road
Worthing
BN12 4XH

Tel: 01903 705 500
Fax: 01903 509 836
Email: hmrcstaff.pensions@hmrc.gsi.gov.uk

Vehicle and Operator Services Agency Department for Transport
Central Pay and Pensions
Room F14, Ashdown House
Sedlescombe Road North
St Leonards on Sea
East Sussex
TN37 7GA
0207 944 8400
GTN Line: 3533 8400
Pension.Queries@dft.gsi.gov.uk
Vehicle Certification Agency Department for Transport
Central Pay and Pensions
Room F14, Ashdown House
Sedlescombe Road North
St Leonards on Sea
East Sussex
TN37 7GA
0207 944 8400
GTN Line: 3533 8400
Pension.Queries@dft.gsi.gov.uk
Veterinary Laboratories Agency People, Pay and Pensions Agency
Ministry of Defence
PO Box 38
Cheadle Hulme
SK8 7NU
Tel: 0800 345 7772
Fax: 0161 426 7382
Email: pensions@pppa.mod.uk
Victoria and Albert Museum Department for Work and Pensions
Shared Services, Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX
Tel: 08700 100 597
Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK

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