Helplines
The pension’s administrator for your employer operates a helpline that offers help and information on Pension Choices and pension arrangements in the Civil Service.
You should also contact them if you believe your personal pension forecast or annual benefit statement is incorrect. If you have a partnership pension account you will need to contact your pension provider for partnership queries.
The helpline is unable to provide any financial advice.
To find the helpline number for your organisation, click on the letter that corresponds to your organisation name, then select from the list provided.
A | B | C | D | E | F | G | H | I | J | L | M | N | O | P | Q | R | S | T | U | V | W | Y
Contact details for pensions administrations
| Commission Name | Department | Helpline Number |
|---|
| W |
|---|
| Wales Audit Office |
Department for Work and Pensions
Employee Services Staff Pensions
Room BP5202
Dunstanburgh House
Benton Park View
Longbenton
Newcastle upon Tyne
NE98 1YX |
Tel: 08700 100 597
Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK |
| Wales Office |
Xafinity Paymaster
Public Sector Pension Administration
Hesketh House
200 – 220 Broadway
Fleetwood
FY7 8LG |
Tel: 01253 879194
Email: wag@xafinitypaymaster.com |
| Wallace Collection |
Xafinity Paymaster
Public Sector Pension Administration
Hesketh House
200 – 220 Broadway
Fleetwood
FY7 8LG |
Tel: 01253 879265
Email: wallacecollection@xafinitypaymaster.com |
| Welsh Assembly Government |
Xafinity Paymaster
Public Sector Pension Administration
Hesketh House
200 – 220 Broadway
Fleetwood
FY7 8LG |
Tel: 01253 879194
Email: wag@xafinitypaymaster.com |
| Welsh Language Board |
Xafinity Paymaster
Public Sector Pension Administration
Hesketh House
200 – 220 Broadway
Fleetwood
FY7 8LG |
Tel: 01253 879194
Email: wag@xafinitypaymaster.com |
| West Midlands Life |
Department for Work and Pensions
Area C1
Castle View House
East Lane
Runcorn
Cheshire
WA7 2GJ |
Tel: 08458 501555
Fax: 01928 707333
Email: Pensions-Mailbox@dwp.gsi.gov.uk |
| Westminster Foundation for Democracy |
Pensions Section
Foreign and Commonwealth Office
Old Admiralty Building
Whitehall
LONDON
SW1A 2PA |
020 7008 1422
Fax 020 7008 1433
HRDirect@fco.gov.uk |
| Wine Standards Board |
People, Pay and Pensions Agency
Ministry of Defence
PO Box 38
Cheadle Hulme
SK8 7NU |
Tel: 0800 345 7772
Fax: 0161 426 7382
Email: pensions@pppa.mod.uk |
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