Helplines
The pension’s administrator for your employer operates a helpline that offers help and information on Pension Choices and pension arrangements in the Civil Service.
You should also contact them if you believe your personal pension forecast or annual benefit statement is incorrect. If you have a partnership pension account you will need to contact your pension provider for partnership queries.
The helpline is unable to provide any financial advice.
To find the helpline number for your organisation, click on the letter that corresponds to your organisation name, then select from the list provided.
A | B | C | D | E | F | G | H | I | J | L | M | N | O | P | Q | R | S | T | U | V | W | Y
Contact details for pensions administrations
| Commission Name | Department | Helpline Number |
| W |
| Wales Audit Office |
Department for Work and Pensions Employee Services Staff Pensions Room BP5202 Dunstanburgh House Benton Park View Longbenton Newcastle upon Tyne NE98 1YX |
Tel: 08700 100 597 Email:APAC.DWPCONTRACTS@DWP.GSI.GOV.UK |
| Wales Office |
Xafinity Paymaster Public Sector Pension Administration Hesketh House 200 – 220 Broadway Fleetwood FY7 8LG |
Tel: 01253 879194 Email: wag@xafinitypaymaster.com |
| Wallace Collection |
Xafinity Paymaster Public Sector Pension Administration Hesketh House 200 – 220 Broadway Fleetwood FY7 8LG |
Tel: 01253 879265 Email: wallacecollection@xafinitypaymaster.com |
| Welsh Assembly Government |
Xafinity Paymaster Public Sector Pension Administration Hesketh House 200 – 220 Broadway Fleetwood FY7 8LG |
Tel: 01253 879194 Email: wag@xafinitypaymaster.com |
| Welsh Language Board |
Xafinity Paymaster Public Sector Pension Administration Hesketh House 200 – 220 Broadway Fleetwood FY7 8LG |
Tel: 01253 879194 Email: wag@xafinitypaymaster.com |
| West Midlands Life |
Department for Work and Pensions Area C1 Castle View House East Lane Runcorn Cheshire WA7 2GJ |
Tel: 08458 501555 Fax: 01928 707333 Email: Pensions-Mailbox@dwp.gsi.gov.uk |
| Westminster Foundation for Democracy |
Pensions Section Foreign and Commonwealth Office Old Admiralty Building Whitehall LONDON SW1A 2PA |
020 7008 1422 Fax 020 7008 1433 HRDirect@fco.gov.uk |
| Wine Standards Board |
People, Pay and Pensions Agency Ministry of Defence PO Box 38 Cheadle Hulme SK8 7NU |
Tel: 0800 345 7772 Fax: 0161 426 7382 Email: pensions@pppa.mod.uk |
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