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Capita Health Solutions

Capita Health Solutions helpdesk - phone 02476 500700 or email pcsps.chs@capita.co.uk The helpdesk is for employers only. Individuals who have medical related questions should raise them via their employer.

Medical guidance notes [PDF 168KB, 31 pages] - These notes provide guidance on the medically related benefits of the Civil Service pension arrangements, the criteria for award and the evidence required so that cases can be processed as effectively and efficiently as possible.

Capita contract [PDF 325KB, 41 pages] – Contract governing the provision of medical advice to the Principal Civil Service Pension Scheme and the Civil Service Compensation Scheme. The contract refers to BMI Health Services, who were taken over by Capita Health Solutions.

Capita pricing schedule [PDF 76KB, 8 pages] - From EPN 212.

Capita reports

Monthly Capita reports providing an update of progress. You can find more detailed information in the accompanying spreadsheets.

EPN Date Title
EPN212 [PDF 76KB] March 2008 Capita Health Solutions Medical Advice Contract – revised schedule of fees
EPN170 [PDF 74KB] February 2007 Medical Advice Contract
EPN164 [PDF 61KB] February 2007

Complaints procedure regarding Capita Health Solutions (CHS) under the PCSPS medical advice contract

EPN146 [PDF 136KB, 35 pages] August 2006 Civil Service Pension and Compensation Arrangements, Medical Advice Contract
EPN135 [PDF 52KB, 4 pages] January 2006

Medical advice contract